Job Redesign re-looks at what and how work should be done in a job. This could be done through modifying job elements including tasks, duties and responsibilities.
The process of Job Redesign includes re-evaluating and modifying existing job roles to identify areas for process improvement or technology enablement.
The desired outcomes of Job Redesign include:
Agile workforce
Productivity / Cost Optimisation
Manpower Optimisation
Better Employee Experience
Enhanced Customer Experience
By addressing underlying issues within tasks that hinder employees’ ability to achieve optimal efficiency, Job Redesign creates new roles with more fulfilling responsibilities.
How Job Redesign can be carried out:
Deconstructing the job
- Analyse and breakdown the tasks and activities that underpin jobs and workflows.
Redeploying the tasks
- Determine which tasks can be enhanced through automation or other means, such as outsourcing or shared, and understand the impact on your organisation.
Reconstructing the work
- Create new jobs and workflows based on the new work options.
- Discover the skills needed for more efficient and sustainable operations.